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Flipkart — Ipad air 4

I have an ipad air 4 during BBD sale..my product was supposed to be delivered on Oct 12...it is showing that it is out for delivery, but the delivery person has not contacted me even once..I have raised an issue regarding the same ...they are not giving any clarification on what is happening with the product
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The customer care Is not of any help...I have contacted them several times..
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