Flipkart — Iphone 12 Mini - Breach of privacy

Address:

India, Mumbai

I made a purchase for Iphone 12 Mini and paid online on Flipkart during big billion days 3 days back. The phone was about to be delivered in next 2 days.

While tracking the product on the day of arrival LUCKILY early morning I see that delivery address, name and contact number has been changed completely. And the product was reaching Ahmedabad while we stay in Mumbai.

This was clearly a fraudulent activity and BREACH of privacy of my account on FLIPKART process. I almost lost my product and could have lose my money as well if it had to be deliver to random person. My bank details were at risk. We have changed the password though.

Request you to please help me around this as serious action has to be taken.