Flipkart — Iphone 13 order undelivered since 23rd September

I've been waiting since 23rd September for this item to be delivered, however it missed first expected delivery date which was 7th Oct, then it missed 13th October which was second expected delivery date, now I was told to wait as there was a pending resolution on the ticket which was raised but I've had no updates on that, i want my order to be delivered, EVEN THE TRACKING NUMBER IS INCORRECT.