Flipkart — Iphone 14 auto cancellation

I ordered iPhone 14 from Flipkart during Big billion days.

My flipkart order ID - OD[protected]

Ekart Logistics track ID - FMPP[protected]

My product delivery date was 16-oct-2023 and i am continuously taking follow up of delivery executive throughout the day and finally they told me to come at certain place even it is a door step delivery.

so accordingly, i reached that place but then he is not answering my calls (26 calls) and rejected my product without any intimation with comment "order rejected during delivery" without meeting me.

And immediately i raised complaint to Flipkart customer care against E-KART delivery executive @8.34 pm.

and i also have call recordings of that delivery executive who told me to come and also Flipkart customer executive who said that your products will be delivered within 24 hours & complaint will be raised against delivery executive

afterwards in morning 17-oct-23 (@6.39 am), I received massage from Flipkart regarding order cancellation & refund processed.

How anyone can reject my order without my confirmation or intimation?

before cancellation Flipkart should first verify the status from buyer & then go for the cancel or refunding process.

kindly requesting to give my order ASAP or give a coupon of difference amount with current amount.