Address: | New Delhi, Delhi, 110035 | Website: | www.flipkart.com |
Purchased i-phone x - 256 gb - silver 4 days back and its touch screen is not working properly. It is completely a defective product. However, flipkart is denying to replace the product. They have clearly mentioned on the invoice that it can be returned with original packing and tags. However, flipkart has clearly denied to replace the handset. Flipkart is asking to contact to apple service centre. But apple service centre is unable to replace the phone, they are asking to contact to flipkart, they would be apple to replace the phone within 7-10 days.
We had asked to replace the product since it's a brand new phone.
Resolution required : replacement of handset. Was this information helpful? |
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