[Resolved]  Flipkart — kurlon convenio foam mattress

Address:	Hyderabad, Telangana
Website:	Flipkart

Disappointing service from Flipkart (product ID: OD[protected].

I purchased a "Kurlon convenion 4 inch Queen bonded foam Mattress" odered on 13th may, it got delivered on time(15th may). All was good until i found out that it was a single bed sized Mattress, but the images on the flipkart website was of a full sized Mattress. I applied for return, as soon as i got the delivary. At first flipkart approved the return and confirmed the refund within 9 business days. Later the Flipkart customer care called me and send technician to check the problem.Technician approved the return request that within 2days the product will be collected back replace with new one.Atfer 2days no one came to pickup the product and the next day I got a mail that the return request was rejected and I tried to cal the customer care executive there is no response from them.When I use to call the executive are buzy with some other.If only the product advertised on flipkart was more clear I would have not ordered the product and have to got through such harassment.
The packaging is still intact and have not opened the parcel yet as its of no use to me.

Very unprofessional behaviour from Flipkart. Will think twice before any purchase from flipkart.
Left with bad experience and will share my experience with my friends.