[Resolved] Flipkart — leaked my order details . phone and address to scammers

Alex Mercer

from Jaipur, Rajasthan

Website:

Flipkart.com

I received fraud calls of winning Tata safari . Person claims to be of Flipkart . He had my name phone number, order details, address.
How did this information leak to scammer . This is a serious issue . I am filing a case against them for leaking my data for causing me harassment and breaching my privacy .

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Aug 7, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 23, 2018

Updated by Alex Mercer They leaked my personal information . I have heard from many people it has happened to them still they rudely reply we can’t do anything about it . They think every customer is stupid but not me . I will take this issue forward and people join me if you faced the same issue . This is complete stupidity . Since my information is leaked once, it is leaked forever . Who will take care of that ? They opened a door for scammers to scam people and they think it is not a big issue . After complaining to customer service 3-4 times, they acted ignorant and said this is fraud call don’t cooperate with them . That’s it ? What are you doing about it ? What about the loss I am facing due to data leak ? I need answers . This is the level we have reached here where they don’t respect customer and their data .

Verified Support

Jul 01, 2018

Flipkart Customer Care's response We will revert on it.

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Comments

Akshay Khurana

from Delhi, Delhi

@Alex

I'm another bearer of similar situation. I have received this call twice from the scammer related to Tata Safari. Here's the link to my complaint over this portal. https://www.consumercomplaints.in/flipkart-flipkart-leaked-personal-details-to-s...⇄

Moreover, Flipkart is threatening me to that they will recover money legally. Did they help in anyway?

ravina25

Jul 1, 2021

I have received an order with my name and address but a different phone number. The name of the product is one of the products I had ordered earlier which has been successfully returned and refunded.
Now I have received the order which I had never ordered.
They have leaked my details, my full name, full detailed address, my full order details and have called them for hours now still nothing. A cyber complaint may be needed now.