[Resolved] Flipkart — local brand shoe instead of nike brand shoe.

Shakti Ashish

from Delhi, Delhi

Address:

3rd Floor, Front Side, RZF1-192,GALI NUM, New Delhi, Delhi, 110045

I order nike retaliation shoe (₹ 3668) from flipkart on 1st of december 2019 but i got 2018 model old shoe for that reason i made replacement for the same and i received this replacement order on 6th of dec with sports brand (Local) shoe. On the same day i created return request for this and asked for refund. But till now i. E 28th of dec this product is neither picked by ekart not i got my refund back. They are continuously canceling my return request by giving different different reason and not helping me out about this.

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Jan 31, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2019

Flipkart Customer Care's response Hi,
We are glad to inform you about your return request of the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product from your address by 30 Dec 19 and the refund will be reflected to the source account within 9 business days.