[Resolved] Flipkart — malfunctioning laptop

[Resolved] Flipkart — malfunctioning laptop

A Athira Sooraj

I am writing you to express my dissatisfaction with a lenovo laptop. I purchased last month via Flipkart. I am most annoyed that in this brand new laptop as different letters in keyboard working continuously. So that i cannot even use it for writing a mail. I already sent mail to lenovo customer care and did not get any reply. I made the decision to buy the lenovo laptop because of previous good recommendations some friends of mine gave me about lenovo. However, after this experience, i feel deceived. Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Aug 18, 2020 Updated by Athira Sooraj I am writing you to express my dissatisfaction with a Lenovo laptop .I purchased last month via flipkart. I am most annoyed that in this brand new laptop as different letters in keyboard working continuously. So that I cannot even use it for writing a mail. I already sent mail to Lenovo customer care and did not get any reply. I made the decision to buy the Lenovo laptop because of previous good recommendations some friends of mine gave me about Lenovo. However, after this experience, I feel deceived. Verified Support Aug 20, 2020 Flipkart Customer Care's response Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your Lenovo Ideapad 130 Core i3 7th Gen - (4 GB/1 TB HDD/Windows 10 Home) 130-15IKB Laptop. Since the product was delivered to you on 09 Jun 20, it has crossed the seller's 7 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
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