[Resolved]  Flipkart — Mi4i Mobile

Address:New Delhi, Delhi
Website:flipkart.com

I purchased a mobile Xiomi mi4i vide Invoice No. #BLR_WFLD[protected] dated[protected] from Flipkart vide seller W S Retail Pvt Ltd. This handset has following major issues: 1 .Internet Problem: most of time showing unable to attach to proxy server. 2. Heating while navigation/map used/Internet use 3. Contact no. added to favorites automatically being cancelled 4. Data usage selected for Sim-1 automatically get transferred to Sim-2 5. Separate Contact showing for Whats-UP 6. Hanging Problem 7. Sim-1 selected for call but after sometime automatically transferred to none option. I have made many complaints to flipkart in this behalf for return of handset & they forced me to visit Mi4i authorised service centre and on[protected] I sent my nephew at customer service centre at HCL touch(west), Unit no. G-5(II)A, shop No. 5/126-127, Janak Place, Janakpuri, New Delhi-110092, Token no. 82 & there was more than 2 hours waiting time. Service centre representative asked him to deposit the handset with them for 2 to 15 days. I asked him to come back because I am not having another phone to use for calling & receiving calls. Sir I requested flipkart to take back the handset and give credit into my wallet so that I can purchase another handset from their side. I do not want credit in to my bank account. You are requested to help me. Thanks Ajay Sakhuja. [protected]
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Complaint marked as Resolved 
Verified Support
Sep 26, 2015
Flipkart Customer Care's response
Spoke with the customer as he is asking for the refund so informed to customer post 30 days we would not be able to do anything we kindly request you to visit to the service centre.
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