Flipkart — Missing Apple MagSafe charger from package

vickie3333

from Noida, Uttar Pradesh

Apr 17, 2022

Address:

East Nathu Colony Shahdara Delhi

My order ID is - OD[protected] and box 📦 was not properly closed at the time of delivery. Ask delivery boy so he said sometimes its happened if something wrong you can connect to support. When I checked the inside Apple packing - it has only Brand Documents and not having MagSafe charger. Raise complaint to support so they asking my ID proof however I have shared whole Masked Aadhar card with Virtual VID for my safety as per Govt guidelines. But they denied to consider it and reject my claim of replacement/refund. I am asking to Flipkart- what do you want. First you stole my product in between warehouse to delivery and then harassing me for asking ID proof like I steal this. This is not a matter of ₹ 4500/- this is a matter of faith in online shopping.

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Flipkart customer support has been notified about the posted complaint.

Apr 17, 2022

Updated by vickie3333 I asked Flipkart to investigate and refund or replacement whatever as per their policy, they asked my ID proof which is risky so i have shared my Masked Aadhaar card pdf as per government guidelines so it has only a virtual ID (not proper Aadhar number) with my address and photo but they denied the claim and ask me original adhaar card like I am thief and they investigate on me. Such a embarrassment for me. Now they completely reject the case and not picking my call even.