[Resolved]  Flipkart — mitashi 1.5 ton 3 star bee rating 2018 inverter ac - white (ina318k50, copper condenser)

Address:201012

Purchase order for mitashi 1.5 ton 3 star bee rating 2018 inverter ac (Ina318k50, copper condenser) was placed with 100% payment in advance to flipkart on 24th april 18, a repaired, refurbished ac was dumped at my premises which is non functional. It is more than 10 days since i am calling flipkart for its replacement. No initiative for its replacement has been initiated. Flipkart them selves updating their portal that the request was cancelled and ac is working fine. On calling their customer care number a standard answer is being repeated (Ie. Sorry for the inconvenience caused, we have noted down your complaint and some one will be visiting your shortly for the replacement). The seller and flipkart both making money by taking the money in advance and dumping defective products. There is no one from seller or flipkart who can be of any help to me in this regard. My sincere advice to all buyers do not trust flipkart for any false statement they are making on their portal.
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Jun 13, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
May 07, 2018
Flipkart Customer Care's response
Customer raised a concern stating that he has received defective product.
Spoke to customer and approved replacement for the order. Closing the case.
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