Hello,
My name is Anjali Jaybhaye, i have booked a mobile on 2nd of this month and the promised delivery date was 5th of Oct i.e. Today. when i checked for the status, delivery date got changed to 12th Oct. Immediately i have called customer care for help. they have called me back and when i asked him for the reason, he told me that the date is changed. She is not able to answer my question. if the date is changed then why did you promise to deliver by 5th Oct?
One more interesting thing about the FLIPKART, the mobile phone dispatched from Bhiwandi and it Arrived to Pune And i stay in Pune. Now From Pune to pune you guys are taking 7 days to deliver ( 5th to 12th ). Even a local non reputed courier delivers in 2 days. IS THIS THE WAY YOU SERVE YOUR CUSTOMERS. PLEASE LEARN FROM YOUR COMPETITORS.
YOU GUYS REALLY SUCKS. DONT PROMISE IF YOU DONT FULFILL THEM. Was this information helpful? |
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