Flipkart — Mobile for missing charger and usb cable - urgent

Saby Da

from Bengaluru, Karnataka

Address:	Kolkata, West Bengal, 700075
Website:	www.flipkart.com

The mobile Lenovo Vibe P1M came with a missing charger and usb cable. I immediately lodged a complaint for refund on the same. However now they are saying that it cannot be processed since I have opted for many refunds/replacements earlier. It's true. The majority of my refund/replacement has been for mobile devices for proximity sensor non-working issue which has been verified by smartcheck app of flipkart by agencies. It's nothing like I said and they believed. This is absolutely transparent. But this time they are not accepting my request. What should I do if they provide defective products and also with missing accessories? Kindly help me out. They are repeatedly rejecting my request.

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Flipkart customer support has been notified about the posted complaint.