Flipkart — Mobile /money deduction

Website:Flipkart

I ordered a product on 7th july 2022 from flipkart(cod) the promised delivery date was 11th july at the time of order and next day the delivery date changed to july 22.Till 18th july the seller didn't packed the product and it was not shipped.Finally the product reached nearest hub to me on 20 july 3:42am again i waited for the delivery call no one attempted for delivery of the product so i went to the hib on 21 july 8:00pm and asked them for the product then they sent me a link asking 8127rupees for the product I made payment via phonepay through the link they sent and my money debited from my account.I waited there for more than one hour but they said that money not received to them I made a complaint on flipkart customer care no. they putting me on hold for a while and disconnecting my call.No one resolved my issue till now.Here the Flipkart cheated me with delivery date(not delivering on promised delivery date&extende delivery date and not attempting delivery even after the product reached the hub)&they finally cancelled my order without providing any information to me.They kept me waited for 15 days and more wasted my time and cancelled the product without my concern.I lost money through payment and they wasted my time.
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    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
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    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
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