[Resolved]  Flipkart — mobile phone not delivered after payment done

Address:Mumbai City, Maharashtra, 400058
Website:Flipkart.com

Dear sir/madam,
I have ordered a redmi note 4 from flipkart and it was to be delivered on 2nd june. On the day of delivery, i got phone call from the delivery man that he does not have card swiping machine. So i paid it using my card on its app. Firstly, its app is showing some error and showing payment failed, i got sms from my bank that amount has been deducted and thirdly is it is not delivered. Now as the product is not delivered, i want my money refunded. I can't see refund option cuz i don't know why its showing payment failed in my flipkart app everytime. Refund my money please.

Order id - od[protected]
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Jul 9, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2018
Flipkart Customer Care's response
We will revert on it.
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