[Resolved] Flipkart — mobile purchase

pt.amardeep

Website:

Flipkart

Dear sir/madam,
I have puchase two mobile by flipkart on no cost emi offer. That time i check online emi was less but now on my credit card is shown extra cost of emi. And one mobile was deliverd on wrong address after that flipkart return my money but mobile emi is continue with extra interest on my credit card. But i have purchased item on no cost emi offer time. Please resolve my problem as soon as possible.
1. Product : lenevo vibe k5 plus
Order id :- od[protected]
Complain :- mobile deliverd to wrong address and money refunded but emi
Is continue on my credit card with interest.
2. Product : lenevo vibe k5 note
Order id :- od[protected]
Complaint :- i puschased on no cost emi but emi cost is included on my credit card.

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Sep 21, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 13, 2017

Flipkart Customer Care's response We have interacted with the customer,
1. OD[protected] : customer have not opted for no cost emi, reg emi have been opted, hence mail sent regarding the same stating bank will charge as interest and requested to contact the card issuing bank.
2. OD[protected] refund already completed (complete amount), back to source, interest charges if any have been charged, customer need to get in touch with the bank. Refund confirmation sent with ARN number, and closing the case.

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