Flipkart — My mobile locked due to flipkart smart upgrade plan

Abhishek3985

from Vijayawada, Andhra Pradesh

Jul 19, 2022

Address:

32-30/4-23 BS Nagar Machavaram Vijayawada

Hi
I have purchased Samsung F62 through olx on Feb 11th I dont know that he purchased that mobile through flipkart smart upgrade plan, it was not mentioned on bill invoice also. I have checked the bill & IMEI details and i have purchased the mobile. After 3 months the phone got locked i didnt understand what happened? I am not having his phone number so icant contact that person. The messages from flipkart are going to that person account only. So i cant do anything. The message that is presented on the phone screen i will share with you. I will also send the bill invoice also. Please assist me about this issue. I cant use my phone.
Please send me the payment link i will pay the due amount & i will unlock my mobile.
My Name : K Bala Abhishek
My Mail ID : [protected]@gmail.com
Passkey : 33895789
IMEI No : [protected]

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Flipkart customer support has been notified about the posted complaint.

Jul 19, 2022

Updated by Abhishek3985 flipkart representetives are telling your order id was not tracking. What should i do to unlock my mobile. Please send me the payment link

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Comments

OLX India Customer Care

from Gurgaon, Haryana

Jul 20, 2022

Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX

Abhishek3985's [Complaint's author] reply, Jul 21, 2022

Can i get the old chats from olx?