I placed an order for a mobile phone on flipkart and paid through credit card emi. The order was placed successfully, and the status showed that my packet was picked up by the courier service. But after the package reached my nearest hub, it showed my order was cancelled by the seller.
I wanted my order on urgent basis because I had to leave in a few days. I can't even place a new order because I have to pay through emi and the emi credit refund will be refunded in few days. So, until the emi refund is not complete I can't place a new order. What am I supposed to do? If flipkart would have not accepted my order, I would use the emi credit to order from somewhere else. But now I am not left with any option. And on top of that, flipkart isn't responding properly to my consumer calls and complaints. The customer care is not responsive and cuts the call in between and one of them put me on hold for inevitable time. This behaviour is highly disrespectful towards costumers and it has disturbed my mental peace. I am constantly worried, calling flipkart again and again for resolution of my issue and finding a way to be able to order the phone because I needed it immediately.
Order ID - OD[protected]
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