Flipkart — No Action taken for Delay in Order Delivery

I ordered a PUMA T-Shirt on Flipkart on Oct. 17, 2021 and paid a part of total amount for faster delivery. The delivery was expected on Oct 28, 2021. But, the delivery was not made and date was extended till Oct 30, 2021. I received a call on 29th Oct from the delivery agent that his bike stopped due to some faults so he would deliver the order on 30th, but it was not delivered.

For 4 days starting from 30th Oct. 2021, I received blank calls from the delivery agent's number. He called and put his phone on hold and didn't talked. I raised a complaint about this in Flipkart then my delivery was delayed to 8th Nov 2021 for resolution. And now again, it has been extended to Nov 11, 2021.

Order ID : OD[protected]

I request Flipkart to kindly look into the matter & resolve it as soon as possible to keep customer's trust in it.
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