[Resolved] Flipkart — no response order related

Yashu Chaudhary

from Noida, Uttar Pradesh

Address:	Muzaffarnagar, Uttar Pradesh, 251002
Website:	Flipkart

I ordered mobile oppo f3 plus on exchange offer on 16/10/2017 and my delivery date was 23/10/2017. I didn't get my product yet & so many times i talked with your customer supporter, they gave me assurity that my product wil get in next two or three days all the times. Now i am loosing my patient and i am going to cancelled my order and i will also complaint in a consumer form that flipkart didn;t comlete their promised.
I am giving you last warning. If my product wil not deliverd till 29/10/2017, i'll cancelled it. My roder details are given below :-
Order id : od[protected]
Order date : mon, oct 16th '17 10:50 am
Total amount : ₹16, 388through phonepe

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Dec 12, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 11, 2017

Flipkart Customer Care's response Spoke to the customer father on [protected] as registered mob no is not reachable regarding this order cancellation issue. Apologized, informed him, customer did not get any proper update about the shipment status when it will get delivered, also we have taken so much of time to deliver this order, however we have failed to deliver this order, hence he has decided to cancel the order, after this cancellation seller has refunded the same amount which has paid by him for this order, however we have taken this feedback, we will ensure you that going further such things won't be repeated which is impacting our customer experience. hence we are closing the case.