[Resolved] Flipkart — non refund of money by flipkart

Somenath24081987

from Bahula, West Bengal

Address:

Kolkata, West Bengal, 700090

It was on the 2nd of august 2018 when i ordered for a asus zen phone max pro m1 costing rs.12999 and i made an upfront payment through my credit card. On payment i only received a text form flipkart's end stating that "we have received a request for your order with txn id: tx[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly.in case we are not able to confirm your payment, we will refund the entire amount to your account/wallet". Now still on the 25th day of august 2018 i have no feedback from flipkart's end and they have a horrible customer care unit which is non-contactable and they barely response over e-mail.

My name is somenath dey and my contact number is [protected]. Please help

Was this information helpful?

No (0)

Yes (0)

Oct 11, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 25, 2018

Updated by Somenath24081987 +[protected] [Grievance Officer]
+[protected] [Corp Office]
+[protected] [Grievance Officer]
Non of these numbers are contactable

Aug 25, 2018

Updated by Somenath24081987 These numbers are also useless and the customer care is absolutely uncontactabe

Verified Support

Aug 27, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]