[Resolved]  Flipkart — Not delivered on specific date/time

Address:

Mohali, Punjab, 160071

Hi,

I ordered on 18th April and delivery date was 24th April, not delivered on 24th and extent the date to 27th.

I called to the customer support on 26th and they said that it will delivered on 27th till 7PM at 110%, but i replied that i know this would not be delivered on the 27th too, but at last i believed on you and wait till 27th 7PM but the result was same.

My office timing is 9AM to 6PM but still i wait till 7PM on yesterday as well as on 24th April, but always the result was same.

Again call the customer care and got the same result " WE ARE REALLY SORRY SIR DUE TO BLA BLA BLA YOUR ORDER IS NOT DELIVERED ... and so on".
On 28th they are saying that please wait till 3rd of MAY.
Yesterday i.e. 3rd May, they called me and said that mistake was from logistic and now we are refunding your amount. I said that now i want my refund as well as the same product with 0 cost, but they refuse for the same product free.

Problem is from yourside then u have to gave something to ur customer to retain. But i dont think so that you flipkart have any feeling to loose ur customer without any fault.

Please let me know what can i do know.

This is totally frustrating. i am fed up with all of these now. VERY much disappointing with the FLIPKART this time.

Now i want my refund back and the product too.

Chanderpal singh,
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