[Resolved]  Flipkart — Not providing refund of returned item even after collection of the same

Address:Jalandhar, Punjab, 144008
Website:Flipkart

Purchased Crocs Women/ Smoke Clogs from Flipkart on 1.04.2017, which was returned and collected back by Flipkart on 26.04.2017. refund for the same collected item is not initiated by Flipkart so far. So now I neither have my product nor the refund. On contacting the Flipkart they initiate return and then cancel that return again stating not been able to initiate return. On my email Flipkart promise to resolve issue in 3-4 working days, but fail to get back every time. this way the service provide is harrassing me and not providing money back.
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Jun 20, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 20, 2017
Flipkart Customer Care's response
Complaint taken up internally.
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