[Resolved] Flipkart — order canceled but amount not refunded

Turki Gaming support

Address:

Village Muhiuddinpur Tehseel & District Sambhal, U. P.

I have purchased a product from flipkart app for 424 inr. After two days there was a notification that your order was canceled due to high demand of product and money will be refunded after one working day but it is not refunded after so many days later from purchase.
Please solve this problem
Name mohd anas
Date of incident 19 feb 2020
Order id od[protected]
Email id [protected]@gmail.com
Mobile no. [protected]

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Aug 6, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

May 08, 2020

Updated by Turki Gaming support It is showing that problem resolved but I don't recieve my money in my account. I paid 200 from gift card & 224 from phonepe UPI I am providing all screen shots of my transaction but there is no credit amount which was deducted for this order.

Verified Support

May 10, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Aug 09, 2020

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused
We are glad to inform you about your return request of the product InEffable quality Original HBS-730 Wireless Headphone Bluetooth Headset Bluetooth Headset has been approved by the seller and the refund has been completed on 11 May 20 and this should have been credited in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance(P2005111231086496215545). If they are unable to help, you may raise a dispute with the bank's grievance department cell.