[Resolved] Flipkart — Order cancelled automatically / denied offer

abhiverma

from Noida, Uttar Pradesh

Address:	560034
Website:	www.flipkart.com

I had placed an order of Asus zenfone 2 which was shown for the amount of 1rs and 40rs delivery charges on 25th December around 12:20 AM. My payment was approved by Flipkart and they sent a confirmation for the same, The expected delivery date was 26th DECEMBER. I don't know why but they cancelled my order saying it was an error. If they cannot provide discounts then why do they give Christmas Discount. This is very disappointing from FLIPKART. I have the screenshot of their listing for 1rs. This is not something which happened due to the fault of customer, it is the fault of the Flipkart team and the customer should not suffer from it. Either they should provide me the same discount or any other equivalent phone for the same price. order id:

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Complaint marked as Resolved

Verified Support

Dec 26, 2015

Flipkart Customer Care's response No order details found sent a message to customer through consumer complaints to get back to us with order / contact details.

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Comments

ER. SHOAIB KHAN

I have same issue regarding this product and flipkart told me that they added 200 rs. in my wallet. It was showing price rs. 1 and shipping charges rs. 40.

abhiverma

from Noida, Uttar Pradesh

This is the order number Flipkart OD[protected]

I told you but you didn't took any action.