[Resolved] Flipkart — Order cancelled automatically - Redmi Note 4 - Order Id: OD[protected]

Cheated by flipkart

from Noida, Uttar Pradesh

Address:

122001

On 1st March, 2017, I ordered 2 sets of redmi note 4 from my flipkart account. Payment was successful and order was placed. I got confirmation message and email stating that my order will be delivered between 6 mar - 8 mar.

After this when I checked my order in my account, i was surpriesed to see that the order status is cancelled. Reason is:
Due to high demand for this item and in order to provide all customers an equal opportunity, the seller had to cancel the following items in your order with OD[protected].

If seller has to meet this criteria, why was I even allowed to place the order in first place. Also, this condition is no where mentioned in flipkart site or in seller/product profile.

My amount is refunded but when I tried to place the order again, it was out of stock. the problem is, I have to wait for 1 more week now to order this product and I am not sure that next time also same thing will not happen.

Order Id: OD[protected]

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Apr 10, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Mar 01, 2017

Updated by Cheated by flipkart I tried to reach out to Flipkart Grievance Officer number which is provided in the site. however, I keep getting message that this extension is not available. This shows that they do not care about the issues faces by their customers.
Also, mote than half of the complains against flipkart are still unattended.

correct the contact details and care for the feedback of your customers.

Verified Support

Mar 08, 2017

Flipkart Customer Care's response Spoke to customer and informed due to bulk order placed order was cancelled.