[Resolved] Flipkart — Order Delayed - PLEASE DON'T GIVE ASSURANCE

pvjraghavan

from Chennai, Tamil Nadu

Address:	600021
Website:	www.flipkart.com

I ordered Redmi Note 4 on Feb 22 and flipkart assured me delivery on or before Feb 27. Today is Feb 28 still my order is not yet shipped, it is in approved state only. Flipkart agent is telling the issue will be resolved by March 1 which is effective next sale date for Redmi note 4. I had an option to buy the phone from mi.com directly but I wanted the phone on or before 1 March so I choose flipkart. I wanted this to be a gift for my sister’s anniversary, this will be delayed. What is the use of assurance if that cannot be fulfilled? Everytime I have to follow-up for updates, I am not receiving any updates about delay in the product. I am cancelling my order and don’t even claim you will assure customer satisfaction. IF YOU CANNOT FULFILL PLEASE DON'T GIVE ASSURANCE.

CASH ON DELIVERY = LAST PRIORITY

Was this information helpful?

No (0)

Yes (0)

Apr 10, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2017

Flipkart Customer Care's response Issue is addressed order was cancelled due to delay in shipping.