[Resolved]  Flipkart — order id "od[protected]" is delayed

Website:

www.flipkart.com

My product lotto running shoes which was supposed to be delivered on 16th october but it is still in yet to be shipped state.
This is really very unprofessional and disappointing. It was a gift for my brother for durga puja. The puja is over. He is asking me where is my gift. Is it for next year puja.
When asked about the status from the customer support people, they are saying, sir please wait it will be delivered soon and the chat is also closed. I am not even able to chat with them. After dropping so many mails. Once a day they call and tell the same thing to have patience. When asked for any compensation. They are telling that is not possible.
Flipkart has promised to deliver it latest by 16th october that is why i have chosen flipkart. But i'm really disappointed with the service.
I want a compensation from flipkart.