[Resolved] Flipkart — Order ID - OD[protected]

Deblina13

Address:

Bengaluru is there office location. And my location is Kolkata

From more than half a month (more than 15days) i am waiting for the pickup of a wrong order delivered to me by flipkart. Every time whenever i speak to the customer service they say me to wait for 24 to 48hours for the puck up for my refund to happen. But over 15days has past like this which consists of so many 24 and 48 hours yet the product pickup and refund didn't happen. And they are not responding with an authentic resolution.

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Sep 6, 2020

Complaint marked as Resolved

Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2020

Flipkart Customer Care's response We will revert on it.

Jul 07, 2020

Updated by Deblina13 I am still waiting

Verified Support

Aug 09, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Venus V-20 V Cup Mask Respirator with Is 9473 Approval (PACK OF 2) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 10 Jul 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.