Flipkart grocery has tie-up with local sellers who can cheat you like anything. I had a horrible experience with flipkart grocery.
My issues are as follows:
1. First there is no outer packaging of grocery items like normal flipkart outer packaging. The local seller delivers them loose.
2. Delivery person just throws the item at your door step and dont let you even count them, forget about inspecting the items.
3. In my order, first, the seller cancelled one of the items just before the delivery, that's ok, they may not have it in stock.
4. Order was just thrown at doorstep, and delivery guy just eloped, there was one missing item and one item (ashirvad chakki ata) package was torned.
5. I called the guy, he replied that he will deliver the missing item and check the damaged product, but he never came back and marked order as delivered.
6. I complained with flipkart, they asked the seller and refunded Rs.1 for missing item (original price 78 rs) as it was bought in a deal (shop 699), so deal is illusion, seller can cheat you this way.
7. Complained for damaged item, Flipkart asked the seller and rejected the return. As for flipkart sellers are more important than customers. I sent them damaged images. they didn't value customer's concerns.
8. This way, I felt cheated and flipkart has shown no concern in this. They rejected my requests for sellers feedback.
Pls don't fall prey to these local sellers cheating through flipkart grocery. Don't buy anything from flipkart grocery.
Sorry, flipkart I have to write a complaint on this platform as you do not resolved my concerns through help centre. I have been a loyal customer since past 12-13 years.
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