[Resolved]  Flipkart — order is fake and damaged.

Address:Haridwar, Uttarakhand, 247667
Website:flipkart.com

I ordered (pack of three) jockey socks from flipkart's official website. In the pack I found the socks are torn and are definitely not the product of jockey. They aren't cotton made but some synthetic material. The product is not worth the price and I found the same material jockey socks being sold by street vendors.
Apart from this how can they use the name of such a big brand selling fake products at such high rates. They are just fooling their customers. Although I already knew that the product is not valid for return but how can such a company fool its customers by sending damaged and fake product.
I want my money back as soon as possible.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Apr 15, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Mar 10, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Mar 14, 2018
Flipkart Customer Care's response
Customer complained stating that he received damaged product. We interacted with customer and approved the refund of the product. Also, we got confirmation from customer that he has received the refund of the product. Hence, closing the case from our side.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46718
    Pending
    0
    Resolved
    25444
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information