[Resolved] Flipkart — Order - Issues (Iphone 6)

Shaniraj Babar

from Mumbai, Maharashtra

Address:	411032
Website:	www.flipkart.com

Hello,
I bought an Iphone 6 on Flipkart with 10 days replacement feature. Anyways, my device was okay within 15 days but it has started to bug me with various issues. Battery problem, speaker disability sometimes. When i spoke to flipkart executives, they aren't giving me any support. I want Replacement.

Order no - OD[protected]
Order Placed Date - 9th Aug

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Sep 7, 2016

Complaint marked as Resolved

No, my complaint was not resolved. In fact, the executive called me on 5th of september that we need verification about your order and i said i am away. He said we will replace or refund the order. I said i am not available today on the occasion of Ganesh Chaturthi. He said i will calling you on Tuesday that's 6th of September. How my complaint is resolved? It is not resolved.

Flipkart customer support has been notified about the posted complaint.

Sep 03, 2016

Updated by Shaniraj Babar My mobile no is [protected]
Name - Shaniraj Babar

Sep 03, 2016

Updated by Shaniraj Babar Hello,
I bought an Iphone 6 on Flipkart with 10 days replacement feature. Anyways, my device was okay within 15 days but it has started to bug me with various issues. Battery problem, speaker disability sometimes. When i spoke to flipkart executives, they aren't giving me any support. I want Replacement.

Order no - OD[protected]
Order Placed Date - 9th Aug

Verified Support

Sep 10, 2016

Flipkart Customer Care's response We already spoke to customer and informed that device is out of return policy hence customer must visit service center of brand to get device fix.

Sep 11, 2016

Updated by Shaniraj Babar But I have a recorded voice note from your latest executive that you will replace or refund my product.
You guys are pathetic liars and hence, i am and many of my friends are not buying anything from your portal.

Your CEO and others talk in media so highly. Customers first..Assured product..Look at your products..within 15 days..product worth of INR 38499 faces battery and speaker issues and you tell the customer that go visit service center.