[Resolved]  Flipkart — Overheating of panasonic eluga ray

Address:	Chennai, Tamil Nadu, 600100
Website:	Flipkart.com

Hi,

I had purchased panasonic eluga ray on 9th jun. Delivered on 11th jun. I found after receipt over heating while usage about 40 to 43 degrees temp. Its very difficult to hold or keep near ear while speak.
After i gave complaint 21st of jun one engineer from flipkart came to home on 22nd of jun and kept on about 10 min video mode (First one duration 5 min and second one duration 7 min) by small gap between 2 videos and checked temp found 38 and while charging 40 deg. He took snaps for witness and sent his flipkart office.

Finally they declared based on report given by engineer device can't replace because below 50 degree temp found. Above 50 deg only they will give replacement and closed matter.

I tried to speak to senior official in flipkart on 22nd but they did't allow me to speak.

Regular usage of mobile with 42 deg radiation will damage my health. Please help me to resolve this issue.