[Resolved] Flipkart — payment regarding of two orders mi 4a pro tv (2 unit) in different orders

bharsar23

Address:

255 village and post bharsar ps sahjanwa dist gorakhpur

My flipkart registered account is [protected] and email is [protected]@gmail.com

I was ordered mi 4a pro tv and tv mrp was rs 21999 and i get instant discount of 2250 and pay rs 19749 at 1st september 2020 18:11 hrs amount was deducted and payment page was timeout order goes in pending then i was again orderd same product after 55 minutes on 1st september at 19:06 hrs of rs 19749 my account was debited and transaction was successful but second order not created till now my first transaction was stucked but second was successful but not get order confirmation till now about 84 hrs and not any satisfaction calk get by flipkart concert team please help concert team said i fone only one transaction but i done two transactions of same amount i attached my bank statements

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Sep 6, 2020

Complaint marked as Resolved

Complain not resolved till now

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2020

Flipkart Customer Care's response We will revert on it.

Sep 06, 2020

Updated by bharsar23 For order id
OD[protected]
I was paid rs 19749 on 1st September at 19:06 hrs successfully but order not created till now and i want this product because i was got 2250 rs instant discount on this order then this product price convert from rs 21999 to 19749 rs after 2250 rs discount and transaction was successful and credited to flipkart seller but he not confirmed my order till now i want same product in same offer because i was paid amount to seller account within offer period so i want this offer and not want refund but flipkart concert team not contact to me
I attached my transaction statement