[Resolved]  Flipkart — phone and service complaint

Address:

Thane, Maharashtra, 421503

I had ordered Moto c plus phone from Flipkart and received the phone on 24 the september but I had some issues with my phone so gave a complaint for the same. Technician had come to resolve my issues and wrote a report of complaints in the phone but he reported fake to Flipkart and my return request was cancelled. since then I am calling Flipkart almost every damn day but I am really very unhappy with the service as it's not prompt and my problem remained unresolved.
Somehow I managed to get other technician visit for the same but again same thing is repeated.
I am just irritated because of worst service provided by Flipkart and still am having issues with my phone.
It's been a month I have received my phone but I am not able to use it because of defective product provided to me by Flipkart.
Even there is no courtesy to call back to customer to inform about the problem.
Also technician gave a reason of insufficient time and dint have manner to speak to the customer and solve the problem.
It's my request to solve my phone issue and provide me with a refund.
I hope my words are fallen on ur deaf ears.
As there is no attachment option in this; I will be sending a copy of technicians report to Flipkart through my personal mail ID.
Registered email id- [protected]@gmail.com
Registered mobile no.- [protected].