[Resolved]  Flipkart — prepaid order but asking money

Address:Flipkart Internet Pvt Ltd Block B (Begonia), Ground Floor, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru East Taluk Bengaluru District, Karnataka, India. PIN 560103

I have recently order JBL earphones from Flipkart.com and before placing order i made the payment as depicted in screenshot. But the delivery boy was saying that this order is cash on delivery. Flipkart is also not responding as i had dropped many texts on chatting portal and one mail. Both are unresponsive till now.
I have proof of payment...
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May 24, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2019
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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