Flipkart — Product not delivered-Flipkart cheated me

Address:	Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore – 560068, Karnataka, India
Website:	Flipkart.com

I have ordered biotique mountain ebony hair serum 4 bottles for Rs.850. But they delivered one unknown product which costs about Rs. 250. I raised a complaint to them, they replied me saying replacement will come. But now they are saying product replacement cannot be done. I asked then what about the amount I paid, they are not responding properly. In flipkart app, my complaint is showing like resolved. Without my consent flipkart closing my issue and cheating me like anything. Below is message they sent me via email as complaint raised.

Update from Flipkart Customer Service for [Incident: IN[protected]]

But now they are sending another email cannot replace and order got cancelled. Then what about my money Rs. 850 I paid I asked for that no proper response from flipkart.