Flipkart — Product not delivered Still date

I have ordered Samsung Semi Automatic washing machine through Flipkart vide Order ID: OD[protected] dated 06.07.2022 and I have paid the entire amount of Rs.8, 541/- by using Citi Bank Debit Card after adjusting the additional Offers Provided by them.

And the Flipkart also assured us to deliver the product within two days (ie) on 08.07.2022 because of myself is a Flipkart Plus member.

At the date of delivery we have received call from delivery agent two times regarding location enquiry. But the product was not delivered on that day and still now .

After that I received a mail from Flipkart on 11.07.2022, in that mail they assured that "your current order will be now delivered within 7 days. Once this order is delivered, a Flipkart Gift card equivalent to the shipping fee paid will be credited to your Flipkart account in appreciation of your patience".

But still date the product not delivered by them.

Please do the needful.

Thanking you.