Flipkart — Product Service issued and Flipkart not support

Address:

Noida

Dear Team,

We a order ID:- OD[protected], Dt. 28-Jul-22 (Replaced) Item_Realme Earphone received on 28-Jul-22 and same day we have raised complaint to flipkart that product are not working properly and multipule attempt following to customer vs Flipkart also techician has observed that products having fault but still flipkart can't help now as per policy is expired.

who is responcable for that inconvenience of service or payment hold by flipkart.

Would like to humble request to return the product asap.