[Resolved] Flipkart — product unavailable

Shaikh Zishan

from Kolkata, West Bengal

Address:

Mumbai City, Maharashtra, 400083

I received order my order samsung galaxy j7 max today from flipkart in which product was missing and instead of phone it was fena soap really disappointed with this kind of service from flipkart. Despite i called customer support to raise this concern on priority. I spoke to agent name manish he raise an ticket in[protected] and i asked him to transfer the call to manager, he kept me on hold stating he is transferring my call to his manager. I waited more then 30mins but no one answered my call. Really poor service and no professionalism need your assistance on priority to get this fix as soon as possible. I want proper compensation for inconvenience for loss of service.

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Aug 28, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jul 27, 2017

Updated by Shaikh Zishan Order ID: OD[protected]
I received order my order Samsung Galaxy J7 Max today from flipkart in which product was missing and instead of Phone it was Fena Soap really disappointed with this kind of service from Flipkart. Despite i called customer support to raise this concern on priority. I spoke to agent name Manish he raise an Ticket IN[protected] and I asked him to transfer the call to Manager, He kept me on hold stating he is transferring my call to his manager. I waited more then 30mins but no one answered my call. Really poor service and no professionalism need your assistance on priority to get this fix as soon as possible. I want proper compensation for inconvenience for loss of service.

Verified Support

Jul 28, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Comments

Husain KapdaWala

from Chennai, Tamil Nadu

Dear sir,
I want to active my account...please help me...wen I did it manually it's notify me your account is inactive please contact customer care..n wen called to ur official number [protected] it shows always busy..no one response properly to this number.. Please help.me...