Flipkart — Product was in warranty refund committed but not provided

Website:

www.flipkart.com

I have raised a refund request for product Beardo PR3058/59 Runtime: 45 min Multi Purpose Trimmer for Men (Black) after giving multiple commitments to arrange the pick up of the product in order to process the refund same was done

Every time I connected with customer services they will arrange a new pick-up deadline which is always a week later and the same issue happens

I'm following Flipkart customer services for more than 2 month now and the issue is not getting resolved I have raised my concerns and complaints also raised grievance but no resolution after all efforts