[Resolved] Flipkart — received a defective product buy flipkart rejecting return request.

gamerpuri

Website:

Flipkart.com

I purchased kodak tv on flipkart. I received defected product from flipkart. I raised return within 10 days as per policy. I got a call from kodak and they said they will refund the money.
But after that, flipkart rejected my refund request.

Then, i raised a replacement request and flipkart rejected that too.

I have attached a photo of the defected screen. There are two big black dots on screen.
I want to return this product and want my money back.

Please help. I am very much disturbed.

+1 photos

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Aug 9, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 22, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Aug 09, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Kodak 50 4k XPro 124cm (49 inch) Ultra HD (4K) LED Smart TV with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 12 Jun 20 and should be reflecting on your account by now.

Payment reference number:[protected]