[Resolved]  Flipkart — received a wrong product when called Flipkart while achnowledging delivery they have requested to acknowledge and raise concern

Address:

Hyderabad, Andhra Pradesh

We have ordered for an Morphy Richards Mixer on 3rd July worth Rs.3962 and got delivery of a GALA Spin Mob of RS.1500 on 9th July.When the courier was delivered I called up flipkart stating we have received a wrong part delivered of what we ordered and they have requested to acknowledge the product and raise a request of return for the same.I have placed the complaint on 9th itself and they have raised a complaint for return and refund and the Pickup will be initiated by 2 to 3 business days.But its almost 8 days and we dint here back from anyone to Pick up the product when called flip kart they say server down and call back but no proper response and informed pick up will be pickup will scheduled before 17th July 7 PM. We need this problem to be resolves as soon as possible. Order no: OD[protected] Complaint number:[protected]