[Resolved]  Flipkart — reckless behaviour from flipkart

Address:560035

More than 1 month back i paid full amount for the new wooden shoe rack from
Kaikondrahalli, sarjapur road, bangalore -560035. Right from then i have not
Received any update from flipkart side about the status of my product
Installation. After repeated follow ups from my side about the status, i
Was told that installation would be completed on or before 11th october.
Just believing your commitment on 11th october, i hold on all my work and
Stayed back at home and repeatedly followed up about the confirmation of
Time for which i received response that by end of day installation would be
Completed.

At the end of day again it was me who called about the status then mr asif,
Who said he was from escalation team confirmed that at any cost by 16th oct
Afternoon installation will be completed. Again on that day when i called
To know the status i was told by your executive that it takes some more
Time and installation would be completed by 20th oct.

At the end, the home town member came on 25th october and when he opened the sealed set, the product was already damaged which means i received a damaged product. The second shelf in wooden rack was broken.

Today i received a call from flipkart and her name is anish or anis. She hang up the call rudely after having a long discussion. If she is not ready to talk, she at least can escalate call to some other person. Very rude behaviour of flipkart staff. Worst service.

Please call me for more queries and i want the product to be replaced as early as possible. Already 1 month is wasted. Flipkart took almost 20 days to install a small product. After taking 20 days of time, they delivered the damaged piece. How irresponsible is that? Now again i have to waste my time on calls.

Is there any end to flipkart false commitments? Time and again flipkart are
Betraying me with false commitments. At least there is no minimum
Courtesy on their side to update me the status and every time i need to call
And beg flipkart about the status of installation. At their whims and fancies you are changing the commitment dates and not even updating me of the same.
Don't expect the customer to dance to your tunes.

Sorry to tell flipkart that even a road side vendor behaves in a more
Responsible manner. Absolutely no responsibility, accountability
And deceiving the customers with your false promises. If you continue with
The same attitude with in no time you will loose the market. There are many
Competitors like amazon and snap deal who are far better than you.

It is my blunder to opt flip kart and i deeply regret for my decision. I am
Vexed with your reckless attitude and deceitful character. So far i have
Wasted a lot of my time and effort by dealing with people like you and no
More i want to waste my time and effort.
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Dec 13, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2017
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

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