Flipkart — Redmi 10 Prime Mobile ordered They Delivered Small Cookies package instead of mobile and refund rejected again and again

I ordered Redmi 10 prime amount of 11325 I paid whole amount Without any doubt also I have checked times of delivery packages was intact sealed condition.

While I opened I found there are mobile missing dispatch cookies small packages instead of mobile. I have already captured unboxing footages.
I contacted flipkart customer support regarding this they created return request after that a mam called me from concern team and said wait 24 hours refund will be happening.

But after sometime I got refund rejected mail. They rejecting my refund request again and again without my permission I have sufficient proof .

I recently raised new return request return id -[protected]

Please do take immediate action on it and refunded my money.