[Resolved]  Flipkart — redmi 5a battery drain-not accepting return & refund

Website:Flipkart.com

Had purchased Redmi 5a on Flipkart less than 10 days back, and right after 2 days o[censored]sage I noticed battery being drained and have to charge frequently thereby unhappy with product. I asked for return and Flipkart has denied refund for the product. Customer satisfaction is not their prime motto. They only go by policy. I am left out with forcefully using the mobile that I am not happy with. This time I am unhappy with what Filpkart did to me. I am in mid, unable to purchase a different mobile with good battery. They are not giving any resolution, it has been more than 5 days and I have to keep following up. I am disappointed.
Have attached order I'd as screenshot.
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Mar 30, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2018
Flipkart Customer Care's response
We will revert on it.
Feb 22, 2018
Updated by vans24
This issue is never resolved by Flipkart. They cheated me. I had never expected. For the mistake I did by ordering phone on Flipkart . I never got satisfied resolution. They are only telling that technician told that issue is resolved. I am the one who is using the phone. I will know it and what the hell with technician know. I am very unhappy and disappointed with the calls I had with Flipkart too. The representative is telling me as if I am new using smart phone and trying to convince me. I will never ever order anything from Flipkart again. I will tell my dear ones also that Flipkart doesn't want customers to be satisfied. Seriously I am so disheartened and disappointed. I want a compensation from Flipkart for this. But I know they themselves are beggars and convincing customers to keep phone with them as they don't have money for refund. For the worst mistake I did, I will throw away this phone, but will not ask for refund again from stupid sadistic Flipkart. And this case is never resolved . I hate Flipkart.. Keep the money with u u beggars.
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