[Resolved]  Flipkart — redmi note 5 pro over heating

Website:

Flipcart.com

I received my ordered product & found overheating & low battery backup, raised replacement request against same
But no strong action was taken by flipcart
Only executive called 2-3 times & told to do d update.
I have done the same but problem is still going on
I told d same to executive & he said will call again.
But today i received msg from flipcart that ur return request has closed
How u can close it without solving my problem

Also now i can't raise request again as 10 days time has finished
But i have raised my request within time & same has not resolved

I had a very bad experience with flipcart dis time & want a strict action against same

Mobile is heating too much & may get blast also
What is the solution.???