[Resolved] Flipkart — refund has not been credited to my account and it is almost 20 days

sunil2fly

from Hyderabad, Telangana

Website:

Www.flipkart.com

I have ordered honour 9 lite on 7th feb 2018, my order was not conform and my amount 10, 999₹ has been debited from my hdfc credit card after that i have contact customer support they have said that refund has been initiated and within 8 working days money will credit and now its almost 20days i have not yet received my amount and customer support is still keep on postpone my issue for further and from my side i have contacted my hdfc bank they said that money have been debited by flipkart india on 17-feb-2018 and provided me proof of authorities code of transaction i have forwarded details to flipkart i have not yet received any response.

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Apr 3, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].