I have ordered a Smartphone RealmeC21Y from Flipkart.com worth Rs. of 11548 on 2nd of October 2021. Because of change in seller I cancelled it Within 10 minutes . I got a message from Flipkart.com saying that "Your refund has been initiated and it will be credited to my bank account in next 7 business days".
I waited till 9th of october but didn't get the message for money refund from my bank account. I called Flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank on 8 October already by flipkart seller.When I tried several times to contact flipkart customer they have only one answer "your refund has been credited to your bank " I shocked very much because I am using flipkart since 4 years but this I didn't expect from flipkart.
And also I contacted bank for refund from flipkart seller they say no refund has been credited from flipkart seller.
And also when I called flipkart customer care they say we had Esaclated your complaint to our team about your issue . And I had also shared my bank statement to flipkart but no response .It is going to more than 12 days but no refund . Please its my humble request Please Refund My money As soon as possible . It is not small amount for me. I am so much worried about that I will get my refund or not, due to that I am so depressed.
[Incident: IN[protected]]
order Id : OD[protected]
Thanks and Regards,
Ram Yadav Was this information helpful? |
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